Career in technology and tech-enabled companies; prescient facilitator in the adoption of new technologies to spur growth.
Adriana Briones What I wish I knew: And because you can never be too prepared for what life may bring, we tapped MetLife colleagues whose unique post-graduate experience might come in handy to inspire some of these recent grads as they forge their own professional paths.
What is your current role?
Because MetLife serves many customers and partners around the world, I work with different global teams to provide the best customer solutions and services. Tell us about your background?
I was born native in Ecuador and grew up in Rhode Island. What did you picture yourself doing after college? What was your first job? Looking back, it was its own small business with sales, operations and customer service.
What do you wish you knew about career development when you started out? I wish I knew that interpersonal and communication skills are critical to being an individual contributor and leader and that you can practice and develop these skills at any time, in any environment.
What quality do you most admire in leadership? How do you approach networking and career growth?
Building the right skill sets and having a good work ethic is the foundation for career growth. However, it does take a village to have sustained success. How do you manage up? When I think of managing up or acrossI think of influencing rather than telling. Creating a genuine connection and then, asking the right question that aligns with a shared mission can spur an action in a more effective way.
How do you ensure you continue to learn and grow professionally? I look for programs that push me into new roles, projects and teams at MetLife. Also, I take every opportunity when meeting someone new to learn about their job, past roles and interests.
You never know who will be on your team, be your boss, direct report or stakeholder. It may take a long time to build trust but all it takes is one misstep to lose it. What do you find here at MetLife that embodies the culture you have looked for?
I grew up being a minority in my community and thought that conforming was the best way to get ahead. Seeing unique backgrounds accepted and valued made me want to stay and grow with the company. I started as a member and quickly took on different leadership roles, from managing communications to ultimately leading the whole organization.
At first it was intimidating but together with a senior leader we managed a leadership team of 30 and built programming for our over 2, members. What styles of leadership do you see at MetLife? While there is no secret formula for the best leadership style, one common trait among the leaders here that I have observed is a commitment to sharing knowledge and best practices across the organization.
Do you have a mentor or a champion? If so, how has this relationship helped you progress in your career? This helped my mentors determine the right short and long term steps to help me get there.
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